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Avolta service

Zakazhi.mk - Online booking for salons and beauty studios

Beauty / SalonsSaaS platformIn production
Stack:Next.jsTypeScriptTailwindCSSPostgreSQLPrismaNode.js

Skopje, North Macedonia

Open website

Problem

Booking through messages and phone calls slows work down

Salons often lose appointments due to missed messages, double bookings and administrative chaos. Avolta created Zakazhi.mk as its own service that digitizes the entire booking process for hairdressers, barbers and beauty studios.

Solution overview

Zakazhi.mk is an Avolta SaaS platform that gives salons 24/7 online booking, team management, automatic reminders, a calendar and analytics — for more clients and less operational stress.

Key elements

  • 24/7 online booking
  • Automatic reminders
  • Staff scheduling
  • Analytics and insights

Services

Key services

Online booking

Clients book an appointment at any time, without registering.

Team management

Add stylists and keep track of their schedules.

Automatic reminders

Reduce missed appointments with smart notifications.

Personal profile

Showcase the salon's services, prices and team.

Reports and insights

Track performance and calendar utilization.

Salon promotion

Become visible to new clients through the platform.

Key features

  • Calendar with daily and monthly views per stylist
  • Quick adding, rescheduling and conflict detection
  • Dashboard for appointments, notifications and analytics
  • Services, prices and working hours per salon and stylist
  • QR code and public booking link
  • Mobile-first experience for clients and owners

Design decisions

Avolta's own product

Zakazhi.mk is a service developed and offered by Avolta — not a client project, but our own product for the local beauty market.

Simple booking without an account

Clients book with a name and phone number, with no mandatory registration, for less friction in the process.

Operational focus for salons

The calendar, team, reminders and analytics are designed around the real pace of salon work.

Challenges

  • Coordinating schedules of multiple stylists without conflicts
  • Reducing no-show appointments through reminders
  • Clear mobile UX for both owners and clients
  • Scaling plans according to team size